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Topic: Dodosim support delays expected< Next Oldest | Next Newest >
Bluebottle
(HC154BL)
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Group: Certified Pilot
Posts: 3371
Joined: Jan. 2004
Posted: Mar. 21 2018,14:22

Apologies to anyone who has tried to contact our support e-mail in the last few days. Normal service will resume in the next few days.

Some recent bad luck at Dodosim HQ rendered my office unusable and toasted the hardware used for admin and support.
Please bear with us for the next few days while we replace things and get it all up and running. I will respond to urgent requests ASAP.

Power and heating has been restored, trying to get some new hardware organised.

Thanks for your patience
Mark


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Mark Adams     U.K.    Hovercontrol Certified Pilot

Bluebottle: Flying insect with unsavoury habits,
incapable of flying in a straight line, often lands inverted.
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LouP
(HC749LO)
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Posted: Mar. 22 2018,01:57

Hope all is OK soon!

LouP
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Bluebottle
(HC154BL)
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Posted: Mar. 27 2018,19:14

Thanks for the kind words of support Lou.

There is no outstanding urgent support but non-urgent messages are a bit behind.
New PC and components arrived today, currently installing and updating, hoping to get down to proper work again tomorrow.


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Mark Adams     U.K.    Hovercontrol Certified Pilot

Bluebottle: Flying insect with unsavoury habits,
incapable of flying in a straight line, often lands inverted.
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LouP
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Posted: Mar. 28 2018,01:14

A new PC is a blessing and a pain.  I'm going through that as I write.  Spent more time getting things going than anything else the last few days but it should be awesome once it is all straightened out.

LouP
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Bluebottle
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Posted: April 02 2018,12:04

I thought it was just me  :D

I have got Photoshop up and running but my drawing tablet is a bit flaky. I think Windows is trying to do clever things that me and my tablet have no interest in and can't find the off switch for.

I'm having to go direct to the server for my email access, probably for a similar reason - so things are operational but not smooth.


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Mark Adams     U.K.    Hovercontrol Certified Pilot

Bluebottle: Flying insect with unsavoury habits,
incapable of flying in a straight line, often lands inverted.
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LouP
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Posted: April 09 2018,23:34

Windows 10 seems to always be trying to help by deciding what we want without asking our opinion.  I thought this was my PC but I think Bill wants it.  :D

LouP
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Dark Angel
(HC291DA)
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Posted: April 10 2018,11:48

Quote
I thought this was my PC but I think Bill wants it.  


I had the same feeling since quite a while... :D  ???


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Julien
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6 replies since Mar. 21 2018,14:22 < Next Oldest | Next Newest >

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